Develop applications and experiences that excite, engage and open up money-making opportunities across your organisation.
Software fuels transformation for companies in the application economy. JDS supports CA's solutions designed to help speed-up time to market, quality and availability of business critical apps. With CA and JDS, organisation leverage technology that helps customers thrive by delivering the means to deploy, monitor, and secure their applications and infrastructure.
Hailed as one of the “world’s 100 Most Innovative Companies” by Forbes, CA Technologies creates IT software and solutions for some of the most powerful global companies. CA helps organisations develop, manage, and secure complex IT environments that increase productivity and enhance the competitiveness of their businesses.
Why CA Technologies?
End User Experience
Improved end-user experience and customer satisfaction levels
Drastically decrease mean time to repair of service outages
Improved FTE Efficiency
Substantial time & effort reduction in diagnostic processes
Quickly isolate issues within a business context and identify bottlenecks
Predictive analytics for early warning into application performance
JDS Capabilities include:
JDS can combine end user experience and infrastructure monitoring data into service level management by tracing customer transactions across tiers. This data can be displayed in audience appropriate dashboards and reports.
JDS can provide top-down monitoring of actual customer sessions with key metrics such as performance, latency, volume or session data. Synthetic referencing transactions can also be executed to monitor consistency, availability and trends.
JDS can tune & configure APM solutions for ongoing 'business as usual' monitoring of your business critical applications.
Easily triage and diagnose problems by understanding the correlation of application performance to the rest of the environment.
Implementation of a single pane of glass dashboard displaying performance and utilisation metrics to relevant stakeholders. Better decisions can be made when based on better information.
JDS can effectively manage SLA obligations helping avoid penalties and internal resources need to be able to work off timely and accurate information, prioritised according to what services relate to which customers, and the associated promised service level.