Use Splunk to automate baseline tests, and empower your business to actively monitor key transactions no matter the size or scope of your environment. Be aware of potential issues impacting end users in real-time, and gain the ability to address them proactively. Minimise the effect of down-time on your customers and reduce risk, through a made-to-measure active monitoring solution with JDS.
Addressing business issues
Ever-increasing user expectations mean that the comparative luxury of reactive application monitoring is no longer something businesses can afford. Today’s customers need solutions that ‘just work’, with potential issues fixed before end users raise them. It is essential to monitor applications in real time, and to fix issues before they can have a detrimental effect on your business.
Historically, application performance issues were reported by end users—the most expensive way for a business to learn about a problem. This drives up operational costs, involving lengthy meetings, potentially complex trouble-shooting, and a delayed start to repair. Ultimately, this leads to reduced productivity, unhappy end users, and customers driven to seek out your competitors.
Active, or ‘synthetic’, monitoring overcomes problems by employing scripts that emulate the steps taken by real users engaged with your business services, automatically and according to your preferred schedule. Immediate reporting means you have instantaneous visibility over what systems are causing issues and where. It provides you with consistent and predictable measurement of real-time performance and availability, without having to rely on feedback from users.
Introducing Splunk Active Monitoring by JDS
Splunk Active Monitoring is a capability developed by JDS that enables synthetic performance monitoring for websites, mobile, cloud-based, on-premise and SaaS apps. It provides IT staff and managers a global view over what’s happening in your environment, as it’s happening. Use the customisable results dashboard to easily consume performance data, and drill down to easily isolate issues by location or transaction layer.
Does your organisation have an existing on-premise or cloud deployment of Splunk? Leverage its capabilities to get the best from your environment. Not yet using Splunk? JDS will provide you with independent advice and assist with licensing and deployment, training and support.
Leverage Splunk Points of Presence (PoPs) to simulate user sessions, so that you can ensure application availability and performance. Have visibility over operations anywhere in the world, in or outside of your firewall—anywhere your Splunk PoPs are located.
FAST SETUP, EASY INTERFACE
Create robust, browser-based monitoring scripts for distribution across multiple environments, using Splunk’s built-in features only—there’s no need to download or deploy further applications.
Use historical performance data to predict future issues, and set dynamic thresholds to keep an eye on performance. Forget taking manual measurements against KPIs for Service Level Agreements: automatic alerts can notify you the moment you deviate from expectations.
JDS—YOUR SERVICE PROVIDER
JDS is a market leader in supporting the end-to-end application lifecycle. With more than a decade’s experience across a multitude of industries and sectors, we bring a holistic approach to data analytics solutions. We can assist you by setting up end-user monitoring across a vast array of IT systems, from web applications, to ERP/CRM systems, mobile applications and commercial off-the-shelf (COTS) systems. As attested experts in optimising operational performance and availability, JDS is the trusted partner of choice for leading Australian organisations.