JDS delivers expert training services to organisations or individuals using the HP Software suite of products.
For private training to be held at your company’s office, please register for training.
For our public training dates, please see our Training Schedule.
- Introduction to Testing
- Quality Center
- QuickTest Pro
- BPT
- Service Test
- QAInspect
- WebInspect
- LoadRunner
- Performance Center
- Business Availability Center
- SiteScope
- Real User Monitor
- Diagnostics
- Universal CMDB
- Network Node Manager
- Performance Insight
- Operations Manager
Introduction to Testing
Introduction to TestingDuration: 2 days [download outline]
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This course provides the basics of software testing. It discusses several testing principles, models, and techniques in order to grasp the purpose for software testing.
At the end of the course, you will be able to:
- Describe basic software testing principles.
- Outline the process used to test business requirements.
- Discuss a variety of testing models and how to apply them.
- Apply risk management strategies to software testing goals.
- Utilize reporting capabilities and Key Performance Indicators (KPIs) to measure success.
Quality Center
Quality Center 9.2 SuiteDuration: 5 days
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This suite combines the Introduction to Quality Center, Project Planning and Customization and Quality Center Dashboard courses, for a thorough introduction to Quality Management with Quality Center.
| Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
| Introduction to Quality Center 9.2 | QC 9.2: Project Planning and Customization | Using the Quality Center 9.2 Dashboard | ||
Introduction to Quality Center 9.2
Duration: 2 days [download outline]
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The process-based functionality of Quality Center 9.2 is extended in this hands-on course. Students will learn how to manage quality information throughout the development cycle, construct and organize requirements, create and execute test sets, monitor defects, and use graphs and reports to track the success of a project.
QC 9.2: Project Planning and Customization
Duration: 2 days [download outline]
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This course covers the tasks that are performed by site administrators, project managers, and Quality Assurance (QA) leads to set up Quality Center (QC) projects before users can work with requirements, test cases, and defects. This hands-on course focuses on planning, creating, and customizing Quality Center projects. It is an important course for people involved in creating projects, modifying existing fields, creating user- defined fields, creating users, setting user permissions, and defining basic workflow.
Using the Quality Center 9.2 Dashboard
Duration: 1 day [download outline]
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This hands-on course covers the features of the Quality Center 9.2 Dashboard. This course explains how to extract information from your Quality Center projects to create and view charts and graphs in the Dashboard. The charts and graphs enable you to make cross-project comparisons.
QuickTest Pro
QuickTest Professional 9.5 SuiteDuration: 5 days
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In this course suite, students will use QuickTest Professional's keyword-driven, point-and-click graphical user interface to create and enhance basic automated test scripts. From there, they will use VBScript code in the Expert View to expand functional testing capabilities and customize test scripts. Troubleshooting features, review questions and hands-on exercises will be used to help ensure student success.
| Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
| Using QuickTest Professional 9.5 | Advanced QuickTest Professional 9.5 | |||
Using QuickTest Professional 9.5
Duration: 3 days [download outline]
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This core course provides a comprehensive understanding of using QuickTest Professional 9.5 as an automated functional testing tool for different environments. You will use QuickTest Professional's graphical point and click interface to record and play back tests, add synchronization points and verification steps, and create multiple action tests. You will build upon fundamental topics by using debug tools to troubleshoot tests and use additional checkpoints and product options to broaden the scope of business processes that can be automated. Once tests are created, you will discover and correct common record and play back problems. All topics are supported by hands-on exercises based on real-life examples.
Advanced QuickTest Professional 9.5
Duration: 2 days [download outline]
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Take your functional test automation skills to the next level by learning to use the Expert View in QuickTest Professional. Through discussions and hands-on exercises, you will learn to create steps that work with dynamic objects and data, use VBScript conditional and looping statements to control the flow of your tests and components, and use Data Table methods and database connection objects to retrieve external data.
BPT
Business Process Testing 9.2 for the Subject Matter ExpertDuration: 2 days [download outline]
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This entry-level, training provides the Subject Matter Expert with a workflow of tasks to follow in order to successfully implement a Business Process Testing solution in a Quality Center environment. Fundamental concepts, terminology and best practices will be presented. These basic concepts and procedures are reinforced by review questions and hands-on labs.
Business Process Testing 9.2 for Automation Engineer
Duration: 2 days [download outline]
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This introductory course provides an in-depth examination of the role of the Automation Engineer in a Business Process Testing (BPT) environment. You will learn the process of creating BPT components and tests using both QuickTest Professional and QualityCenter. You will also study how to create and manage BPT application areas, object repositories, keywords, functions and scripted components. Best practices for the implementation of BPT automation are stressed throughout the course. All topics are supported by hands-on exercises designed to provide you with the ability to successfully automate using the BPT methodology.
Service Test
Using Service Test 9.0Duration: 1 day [download outline]
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This course provides a comprehensive understanding of using Service Test 9.0 for creating scripts, with a focus on SOA and Web Service tests. The scripts act like virtual users, allowing you to emulate real-life situations. You can use Service Test to develop a script by recording a user performing typical business processes, or you can generate automatic scripts that address your testing requirements.
Using Service Test, you can check your script's functionality using the built-in validation tools and reports. By incorporating scripts into LoadRunner, HP's load testing tool, you can check your service's performance under load.
Service Test integrates with Quality Center, HP's tool for advanced test management. Using all of Quality Center's capabilities, you can arrange your services and tests in a repository. You can create test plans, set requirements, and track defects for your Web Services.
QAInspect
Introduction to QAInspect 5.1Duration: 2 days [download outline]
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This class is targeted at quality assurance professionals responsible for performing the day-to-day tasks associated with evaluating security vulnerabilities in web applications. Students learn how to configure and execute automated web application assessments, create login and web macros, configure scan settings and policies to meet testing requirements, and generate reports using QAInspect. The class consists of lecture and hands-on lab exercises.
QAInspect for QC
Duration: 2 days [download outline]
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The goal of the QA Inspect for Quality Center course is to create awareness of application security and enable users of QA Inspect to effectively perform web application assessments using QA Inspect for Quality Center.
Upon completion of this course, students will be able to:
- Execute automated Web Application Assessments.
- Execute authenticated, comprehensive and business logic Web Application Assessments.
- Configure scan settings to meet testing requirements.
- Create Web Macros using the Web Macro Recorder.
- Create Login Macros using the Web Macro Recorder.
- Configure scan policies to meet testing requirements.
- Generate standard report and documentation.
WebInspect
Web Application Security Assessment Using WebInspect 7Duration: 3 days [download outline]
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The goal of the Web Application Security Assessment course is to create awareness of application security and enable users of WebInspect to effectively perform web application assessments using WebInspect and the WebInspect Toolkit. In addition to the basic WebInspect training component, this course addresses manual assessment techniques using WebInspect and the WebInspect Toolkit including the HTTP Editor, Web Proxy, SQL Injector, and the SPI Cookie Cruncher. Appropriate and effective use of these tools is required to validate and test vulnerabilities found in most assessments.
Web Application Security Assessment Using WebInspect 7 and AMP 3.5
Duration: 4 days [download outline]
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The goal of this course is to create awareness of application security and enable users of Assessment Management Platform (AMP) to manage the security of their web applications across the entire enterprise. Defining specific roles, and assigning permissions to each will allow for segmenting of responsibilities to each group. Scheduling scans, reports and allocating scanning resources through the AMP Console will optimize the efficiency and results of scans. In addition, WebInspect will be explored in depth to perform web application assessments using a myriad of different settings and scenarios. In addition to the basic WebInspect training component, this course addresses manual assessment techniques using WebInspect and the WebInspect Toolkit including the HTTP Editor, Web Proxy, SQL Injector, and the SPI Cookie Cruncher. Appropriate and effective use of these tools is required to validate and test vulnerabilities found in most assessments.
LoadRunner
LoadRunner 9.0 Course SuiteDuration: 5 days
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This course suite combines the Fundamentals of LoadRunner 9.0, VuGen 9.0 Scripting for the Web, and LoadRunner 9.0 Hands-On Lab courses for a robust introduction to LoadRunner 9.0.
| Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
| Fundamentals of LoadRunner 9.0 | VuGen 9.0 Scripting for the Web | LoadRunner 9.0 Hands-On Lab | ||
Fundamentals of LoadRunner 9.0
Duration: 2 days [download outline]
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LoadRunner is an automated load testing tool that allows you to test your application before, during, and after deployment. This course is designed to give you a firm foundation in basic load testing tasks. The LoadRunner Controller and Analysis will be covered in this course. You will create and run load test scenarios using the Controller. The Analysis is used to analyse load test results. You will learn to work with the graphs to display data after a test is run. All topics are supported by hands-on labs designed to provide you with the knowledge necessary to load test your system using LoadRunner.
VuGen 9.0 Scripting for the Web
Duration: 2 days [download outline]
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The Virtual User Generator (VuGen) is a scripting tool used to record and run user actions on the application to the load tested. This course focuses on planning, creating, and enhancing Virtual User (Vuser) scripts using VuGen in the Web environment. All topics are supported by hands-on labs designed to provide you with the knowledge necessary to create scripts in the Web environment.
LoadRunner 9.0 Hands-On Lab
Duration: 1 day [download outline]
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This Hands-on Lab is designed to provide comprehensive understanding of concepts from the Fundamentals of LoadRunner 9.0 and VuGen 9.0 Scripting for Web courses. This Hands-on Lab involves building an effective load testing script then running a load test against the Web Tours application to achieve the given performance goals. This activity will validate the newly acquired knowledge on LoadRunner and techniques for load testing Web applications.
VuGen 8.1 for SAP
Duration: 2 days [download outline]
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This course is aimed at quality assurance and performance engineers who want to use Mercury Virtual User Generator (VuGen) 8.1 to create and enhance the testing of SAP 6.4–based applications. The course introduces learners to VuGen 8.1 and explains how they can use it to create VuGen scripts. In addition, the course enables learners to create and enhance VuGen scripts that emulate the behavior of actual users of SAP-based applications.
Performance Center
Performance Center 9.10 SuiteDuration: 3 days
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This suite combines the Introduction to Performance Center and System Administration for Performance Center courses.
| Day 1 | Day 2 | Day 3 |
| Introduction to Performance Center 9.10 | System Administration for Performance Center 9.10 | |
Introduction to Performance Center 9.10
Duration: 2 days [download outline]
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This two day course introduces students to the Performance Center User Site. Topics include how to schedule tests, run tests, and analyse test results. Students will also learn how to effectively and efficiently plan, create, schedule, and run a simple test based on goals determined in the planning phase. They will also learn how to interpret analysis graphs and achieve set performance testing goals. The lesson topics are reinforced with structured, hands-on labs. The class is appropriate for new product users and others responsible for or involved in, performance testing with Performance Center.
System Administration for Performance Center 9.10
Duration: 1 day [download outline]
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The System Administration for Performance Center course is designed to teach you how to use and maintain the Administration site, set up users, and manage resources. Administrators will learn best practices that will enable them to use the tool more effectively to manage their Performance Center. This class is appropriate for both experienced and new product users and others responsible for or involved in managing or running performance tests with Performance Center.
Business Availability Center
Business Availability Center 7.5 EssentialsDuration: 5 days [download outline]
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This entry-level, instructor-led classroom training offers technical personnel who are new to Business Availability Center 7.5 the opportunity to develop hands-on experience in applying the fundamental concepts, principles and methodologies for managing the administration and configuration aspects of this best-in-class enterprise software performance monitoring and service management solution. This course is highly recommended for individuals who are responsible for providing operational visibility into the performance and availability aspects of mission-critical applications.
Scripting with VuGen for Business Availability Center 7.5
Duration: 2 days [download outline]
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The Virtual User Generator (VuGen) is a scripting tool used to record user actions on an application to be monitored. The script is then played-back, reporting its results to either Business Availability Center or SiteScope. This course focuses on planning, creating and enhancing scripts using VuGen for monitoring in the Web environment. Extensive hands-on labs equip students with the skills necessary to create effective scripts for monitoring in Web environments.
SiteScope
SiteScope 9.5 Course SuiteDuration: 4 days
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This course suite combines the Using SiteScope 9.5 and Advanced SiteScope 9.5 courses to create a comprehensive 4-day training course for SiteScope 9.5.
| Day 1 | Day 2 | Day 3 | Day 4 |
| Using SiteScope 9.5 | Advanced SiteScope 9.5 | ||
Using SiteScope 9.5
Duration: 2 days [download outline]
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This course is designed to provide the technical knowledge and skills needed to manage and monitor an IT infrastructure with the help of HP SiteScope. Students gain practical experience in using SiteScope to design and configure an extensive set of monitoring assets, proactive alerts, and reports. In addition, the course delves into best practices and administrative techniques fundamental to the successful use of SiteScope. The topics included in the course are reinforced through intensive lab exercises and hands-on activities.
Advanced SiteScope 9.5
Duration: 2 days [download outline]
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This advanced course is designed to provide SiteScope users with the knowledge and skills necessary to leverage SiteScope's capabilities in managing and monitoring business environments and infrastructures. The course expands on fundamental concepts of product usage and management. Participants will become familiar with SiteScope deployment and implementation processes with an emphasis on advanced product administration and configuration skills. All topics are supported by extensive hands-on exercises that are based in real-life examples.
Real User Monitor
Real User Monitor 7.5 AdministrationDuration: 3 days [download outline]
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This class provides instruction on the required hardware, architecture and procedure for setting up Real User Monitor 7.5 and enabling it to report to the Business Availability Center.
At the end of the course, you will be able to:
- Describe the architecture of a RUM implementation
- Install and configure the RUM Probe
- Install and configure the RUM Engine
- Troubleshoot RUM issues using the RUM logs
- Explain how to view RUM reporting data
- Size and tune RUM
- Utilize MySQL tools
- Enhance security via SSL
- Implement advanced features of RUM
Diagnostics
Using Diagnostics 7.5Duration: 3 days [download outline]
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This course introduces HP Diagnostics 7.5 and provides the audience with the skills to analyse and improve the performance of their enterprise applications. In addition to teaching the core capabilities, architecture, and navigation of the Diagnostics solution, this course introduces expert skills and techniques for understanding and analysing performance trends, solving performance issues and bottlenecks, tailoring the default configuration to address specific business goals, as well as leveraging the strength of the Diagnostics product both as a standalone and an integrated solution.
Diagnostics 7.5 Usage and Administration
Duration: 5 days [download outline]
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This course introduces HP Diagnostics and teaches the ability to visualize, analyse, and ultimately improve the performance of enterprise applications. The course instructs on installation, configuration, and tuning of the Diagnostics components, how to troubleshoot the HP Diagnostics system performance, as well the use of the Diagnostics Profiler in J2EE/.NET environments. In addition to core capabilities, architecture, and navigation of Diagnostics, this course introduces techniques for performance trending and analysis of complex performance issues and bottlenecks.
Note that this course includes all the material from the Using Diagnostics 7.5 course.
Universal CMDB
UCMDB 7.5 EssentialsDuration: 5 days [download outline]
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This course is designed to teach an understanding of the fundamental concepts and applications of the HP
Universal CMDB and Discovery and Dependency Mapping. Participants learn visualization and mapping techniques to build business service views, implement change tracking, perform impact analysis, report, and analyse root cause. Federation and the leverage of actionable information are also introduced in the context of Discovery operations and management. The discussions and scenario-based exercises reinforce skills for optimizing business outcomes through efficient use of the HP UCMDB/DDM.
Network Node Manager
Network Node Manager 7.x for OperatorsDuration: 2 days [download outline]
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This 2-day course provides operational skills for the HP Network Node Manager (Release 7.53) product. The course is targeted to network management operators who will be responsible for using the NNM product to troubleshoot the networked environment. This includes an overview of the NNM product, key terminologies and definitions and an overview of the use of NNM in troubleshooting a networked environment. The course is approximately 50 percent lecture and 50 percent lab.
Network Node Manager 7.x for Windows and UNIX I: Essentials of Use and Administration
Duration: 5 days [download outline]
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This 5-day course provides operational and administrative skills for the HP Network Node Manager 7.53 Software product. Learn how HP Network Node Manager (NNM) Software can be used to maximize your network’s availability and performance. In this course you will explore the operational and administrative aspects of NNM on UNIX and Windows systems. You will learn how to effectively utilize NNM in the successful management of small, medium, or large networked enterprises.
Network Node Manager 7.x II: Configuring Management of Distributed and Extended Topologies
Duration: 5 days
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This 5 full day course provides the tools for you to move from Network Management Administrator to Network Management Architect. You'll learn how to design a distributed solution and implement it effectively. This course covers complete training on Extended Topology and Problem Diagnosis. The Extended Topology deployment section includes labs using an SNMP simulation package (MIMIC), which allows the product to be run in a live environment to simulate common problems that can occur during deployment and how to troubleshoot them. This course is 40 percent lecture and 60 percent hands-on.
Managing Events with HP NNM 7.x, Operations and ECS Composer Software
Duration: 5 days [download outline]
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This advanced course focuses on the management and reduction of events detected by Network Node Manager (Unix or Windows) and Operations for Unix. It describes strategies for distributing SNMP traps between NNM and Operations management systems, and for capturing syslog events. Techniques for reducing the events seen by NNM and Operations users are studied. Labs provide hands-on practice correlating events, using ECS Composer with both NNM and Operations. This course is for those with experience using NNM or Operations as event capture and configuration tools.
Network Node Manager i-Series 8.x: Essentials
Duration: 5 days [download outline]
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This 5-day course teaches you how to install and configure NNM i-Series version 8.01 and the NNM iSPI for Performance in your environment so that you may discover and monitor your network according to your service level agreements. You will learn how to view network incidents and visualizations, and troubleshoot network faults. The course is 50% lecture and 50% hands-on labs.
Performance Insight
Performance Insight 5.2 Software: Administration IDuration: 5 days [download outline]
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This five-day course makes students self-sufficient in handling the day-to-day tasks involved in installing, administering, and using HP Performance Insight software version 5.2 in a stand-alone (single-server) installation. This lecture lab course is taught on Windows platforms, but includes information for operating PI on Unix systems.
Performance Insight 5.2 Software: Administration II
Duration: 5 days [download outline]
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This 5-day course will make students self-sufficient in building Performance Insight reporting solutions and in the implementation and automation of advanced Performance Insight deployments -- including multi-server, distributed, and failover configurations using HP Performance Insight Software version 5.2. This lecture and lab course is taught on Windows platforms, but includes information for operating PI on Unix systems.
Operations Manager
Operations Manager 8.x for Windows for OperatorsDuration: 2 days [download outline]
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This 2-day course presents an end-user view of the functionality of HP Operations Manager for Windows, version 8.0. It covers the interaction with both the web console and the native console, and teaches students how to work with the messages that are typically seen, and to work with services, tools, policies, graphs and reports. This lecture and lab course provides extensive hands-on experience with both user interfaces.
Operations Manager 8.x for Windows I (Administration)
Duration: 5 days [download outline]
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This 5-day course teaches students how to effectively utilize HP Operations Manager for Windows®, version 8.0, in their networked environment. It covers key integration, configuration and maintenance tasks. This lecture and lab course provides extensive hands-on experience with the user interface and configuration of HP Operations Manager for Windows.
Operations Manager 8.x for Windows II (Advanced Administration)
Duration: 5 days [download outline]
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This 5-day course is for Computer System Administrators, and others, who already have some experience with the HP Operations Manager for Windows product. Students will build on their existing knowledge of HP Operations Manager for Windows and learn how to effectively utilize advanced features such as node management, agentless environments, scripted policies and flexible management. Students will also learn to configure HP Operations Manager in secure environments, using firewalls and proxies. This course is 50% lecture and 50% hands-on labs.
Operations Manager 8.x for UNIX (Operators)
Duration: 2 days [download outline]
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This two-day course covers the skills needed to manage systems and applications running in a heterogeneous computing environment using the HP Operations Software for UNIX 8.x product. This course is intended for Operations Operators and others who need an introductory overview of HP Operations Software. It covers specific procedures necessary to process messages originating from application errors and provides hands-on lab experience using HP Operations Software to isolate and troubleshoot problems. Emphasis is on use of the Java GUI interface.
Operations 8.0 Software for UNIX Delta Seminar
Duration: 1 day
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This 1-day instructor-led seminar describes the following key changes to HP Operations 8.x Software:
- Security enhancements such as secure HTTPS communication and PAM support
- Major enhancements in the Java GUI, primarily for Service Navigator
- New High Availability cluster support
- New component architecture
Operations Manager 8.x for UNIX I (Administration)
Duration: 5 days [download outline]
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This five-day course is the first of three courses (H4356S + H4357S + UC342) on HP Operations 8.x Software for UNIX. Learn how to effectively monitor, control, and report on the health and performance of your heterogeneous IT environment by using HP Operations Software for UNIX.
Operations Manager 8.x for UNIX II (Advanced Administration)
Duration: 5 days [download outline]
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This 5-day course is the second of three courses (H4356S + H4357S + UC342S) on HP Software Operations Manager for Unix 8.x (OMU). Learn how to effectively monitor, control, and report on the health and performance of your heterogeneous IT environment by using HP Operations Manager for UNIX.