About JDS

JDS is a market leader in supporting the end-to-end application lifecycle. We have nearly 15 years of experience optimising performance and availability for a wide range of Australian and international businesses, using a variety of industry-leading tools. As attested experts in IT services and support, JDS is the trusted partner of choice for leading Australian organisations.

What we do

JDS ensures that IT systems work. This means ensuring that they perform under load, are secure, reliable, effectively automated and always available. It requires both IT and business stakeholders to have real-time, contextual visibility into IT health and performance, and the ability to address issues quickly.

Bringing together expert services, the latest technology, and best practices, JDS achieves improved IT outcomes for businesses by giving independent advice, implementing solutions, providing training, and ensuring you have ongoing support.  We support you through the entire application lifecycle.

As leaders in our field, we work with organisations of all sizes and across all industries, with a particularly strong history in finance, government, higher education, utilities and energy, manufacturing, retail, and professional services.

Protect your IT initiatives and investment

Reduce business risk

Ensure your IT deliverables are met

Provide quantifiable performance data to support your position, and easily justify activities to your board, shareholders, and stakeholders

Mitigate system downtime

Optimise application usability

Rest assured that support is there when you need it

Protect your critical applications, and ensure your business objectives are achieved

What makes us different

JDS is different from other providers in the market because we offer 24/7 monitoring capabilities and support throughout the entire application lifecycle. We test the performance and security of your IT projects to give you the confidence that your projects are fit ‘go live’. We give your IT Operations team visibility into the health of your IT systems, enabling them to identify and resolve issues quickly. We help you with the processes and tools required to effectively manage all facets of IT. 

At JDS, our purpose is to ensure your IT systems work wherever, however, and whenever they are needed. To do this, our expert consultants will help you identify current or potential business issues, and then develop customised solutions to suit you.

What our partners say

JDS has a history of continual excellence, with its in-depth capability complemented through partnership with leading vendors. Our provision of bespoke customer solutions and dedication to business best practice have seen us consistently winning awards, including the ‘HP Software Partner Excellence’ award in the South Pacific, small business and business culture awards from BRW, and recently the AppDynamics ‘Emerging Markets Partner of the Year’ award.  

But that’s far from the end of the list: