About JDS Australia

Leading Technologies

JDS is a leading IT solutions provider and systems integrator, with expertise across industry-leading tools such as ServiceNow, Splunk, AppDynamics, Micro Focus, SAP, PagerDuty, and more.

The Team

JDS employs smart, capable people who are good at what they do, dedicated to their development, and enjoy being team players—and that’s what you can expect when you work with us.

JDS provides local, skilled, and responsive services to support IT projects and operations. Bringing together expert services, the latest technology, and best practices, JDS achieves improved IT outcomes for businesses.

We do this by giving independent advice, providing training and ongoing support, and implementing IT testing, monitoring, and management solutions.

As leaders in our field, we work with organisations of all sizes and across all industries, with a particularly strong history in finance, government, higher education, utilities and energy, manufacturing, retail, and professional services.

JDS is different from other providers in the market because we offer 24/7 monitoring capabilities and support throughout the entire application lifecycle. We test the performance and security of your IT projects to give you the confidence that your projects are fit to 'go live.'

We give your IT Operations team visibility into the health of your IT systems, enabling them to identify and resolve issues quickly. We help you with the processes and tools required to effectively manage all facets of IT.

Our expert consultants will help you identify current or potential business issues, and then develop customised solutions to suit you.

Our four practices

JDS has a team of certified and award-winning AppDynamics technical experts who are setting the standard for APM implementation and operation in Australia. Do more than just deploy a fancy tool—implement it right, get it integrated into your daily IT life, and have it deliver on everything it promises.

JDS is proud to be a Platinum Partner, authorised Training Partner, and Global Technology Enablement Partner with Micro Focus. With nearly 15 years of experience optimising performance and availability, JDS is the partner of choice for solutions across the range of Micro Focus applications and operations solutions.

JDS is a ServiceNow Silver Services Partner with extensive experience in ITSM implementation and customisation and a large pool of technical consultants. We provide a strategic and differentiated level of partnership with ServiceNow, helping customise the ServiceNow platform to our clients’ needs.

JDS runs a national Splunk practice with certified architects and engineers across Australia. Our team of 20+ Splunk-certified consultants have experience spanning the core platform, IT Service Intelligence, Enterprise Security, and integrations with monitoring tools, dashboard engines, and various service desks.