About

JDS Australia has over 17 years experience implementing, managing and supporting industry-leading IT management solutions. With 70+ Australian-based employees, strong working relationships with leading IT vendors and in depth specialist expertise, JDS has the proven skills, tools and experience to ensure IT works for large Australian enterprises.

What We Do

JDS provides local, skilled, and responsive services to support IT projects and operations. Bringing together expert services, the latest technology, and best practices, JDS achieves improved IT outcomes for businesses. We do this by giving independent advice, providing training and ongoing support, and implementing IT testing, monitoring, and management solutions. As leaders in our field, we work with organisations of all sizes and across all industries, with a particularly strong history in finance, government, higher education, utilities and energy, manufacturing, retail, and professional services.

Our Practices

Application Performance Management (APM) is in our DNA with 15+ years APM experience spanning several generations of solutions. JDS has the experience, skills and local Australian capabilities to ensure APM solutions deliver on the promise of amazing observability into complex IT services.

Australia’s only locally owned Splunk Elite partner. JDS has a dedicated Splunk practice with expertise spanning ITOps, AIOps, and Security. JDS has proven to be a safe pair of hands to architect, implement, manage and support Splunk for many organisations across a wide range of use cases.

JDS is a longstanding ServiceNow partner with many years implementing, upgrading and supporting ServiceNow. In addition to the core ITSM, Platform and Customer Service experience JDS also brings our specialist knowledge of ITOM and SecOps to ensure our customers can leverage the best of ServiceNow’s potential.