
How to maintain versatility throughout your SAP lifecycle
There are many use cases for deploying a tool to monitor your SAP system. Releasing your application between test environments, introducing additional users to your production system, or developing new functionality—all of these introduce an element of risk to your application and environment. Whether you are upgrading to SAP HANA, moving data centres, or expanding your use of ECC modules …

What is AIOps?
Gartner has coined another buzz word to describe the next evolution of ITOM solutions. AIOps uses the power of Machine Learning and big data to provide pattern discovery and predictive analysis for IT Ops. What is the need for AIOps? Organisations undergoing digital transformation are facing a lot of challenges that they wouldn’t have faced even ten years ago. Digital …

Top 7 benefits of JDS Active Robot Monitoring
JDS has spent a lot of time this month showing how our bespoke synthetic monitoring solution, Active Robot Monitoring with Splunk, is benefitting a wide variety of businesses. ARM has been used to resolve website issues for a major superannuation company and is improving application performance for a large Australian bank. We’re also currently implementing an ARM solution for one …

How synthetic monitoring will improve application performance for a large bank
JDS is currently working with several businesses across Australia to implement our custom synthetic monitoring solution, Active Robot Monitoring—powered by Splunk. ARM is a simple and effective way of maintaining the highest quality customer experience with minimal cost. While other synthetic monitoring solutions operate on price-per-transaction model, ARM allows you to conduct as many transactions as you want using under …

Implementing an electronic signature in ALM
This is where organisations like the FDA (Food and Drug Administration in the United States) and TGA (Therapeutic Goods Administration in Australia) come in, enforcing regulatory controls around all aspects of the manufacturing process to minimise risk and ensure a high level of quality. These regulatory bodies understand that effective quality assurance goes much further than just regulating the …

The Splunk Gardener
The Splunk wizards at JDS are a talented bunch, dedicated to finding solutions—including in unexpected places. So when Sydney-based consultant Michael Clayfield suffered the tragedy of some dead plants in his garden, he did what our team do best: ensure it works (or ‘lives’, in this case). Using Splunk’s flexible yet powerful capabilities, he implemented monitoring, automation, and custom reporting …
Using Splunk and Active Robot Monitoring to resolve website issues
Recently, one of JDS’ clients reached out for assistance, as they were experiencing inconsistent website performance. They had just moved to a new platform, and were receiving alerts about unexpectedly slow response times, as well as intermittent logon errors. They were concerned that, were the reports accurate, this would have an adverse impact on customer retention, and potentially reduce their …

The Australian Defence Reserves Support Council Awards JDS
Lt. Samuel Abdelsayed receives the ‘Employer Support Award – Medium Business’ on behalf of JDS. JDS has again been awarded by the Australian Defence Reserves Support Council, an organisation which assists Reservists both within Australia and overseas. This is the second time JDS has received an ‘Employer Support Award’. Staff member, Lieutenant Samuel Abdelsayed, nominated JDS for being supportive of …

JDS is now a CAUDIT Splunk Provider
Splunk Enterprise provides universities with a fast, easy and resilient way to collect, analyse and secure the streams of machine data generated by their IT systems and infrastructure. JDS, as one of Australia’s leading Splunk experts, has a tradition of excellence in ensuring higher education institutions have solutions that maximise the performance and availability of campus-critical IT systems and infrastructure …