
JDS wins AppDynamics Partner Award
JDS Win AppDynamics 2016 Emerging Markets Partner of the Year Award We are delighted to announce JDS have received the AppDynamics 2016 Emerging Markets Partner of the Year Award at AppSphere 2016 in Las Vegas on the 15th Of November. As a team, we are very proud of this award as it is the result of a lot of hard …

Machine Learning with Splunk
Learn about how to optimise machine learning using Splunk, with this video from JDS Consultant Danesen Narayanen …

Filtered Reference Fields in ServiceNow
One common requirement JDS sees when working with ServiceNow customers is the need to dynamically filter the available choices in reference fields. This can be useful in both general form development and record producers. Consider the following business requirement:
A national charity wants to implement a feedback form for its staff.
As staff work across a variety of areas, it’s …
A national charity wants to implement a feedback form for its staff.
As staff work across a variety of areas, it’s …

Completing the APM picture with AppDynamics EUM
How are your customers really experiencing your apps right now? How is your business reputation, loyalty and revenue being affected by the world between your application servers and your customer? AppDynamics End User Monitoring (EUM) completes the APM picture by letting you See, Act on, and Know about your customers’ real experiences in real time. With EUM, AppDynamics extends the …

Straight-Through Processing with ServiceNow
How much time is your organisation wasting on manual processes? What is the true cost of lost productivity? Straight-through processing (STP) has long been recognised as the Holy Grail of business processes, as it promises to eliminate manual paper forms along with human intervention at the back end. By avoiding the duplication of effort, straight-through processing promises to drastically improve …

How operational health builds business revenue
Splunk IT Service Intelligence (ITSI) is a next-generation monitoring and analytics solution that provides new levels of visibility into the health and key performance indicators of IT services. Use powerful visualizations and advanced analytics to highlight anomalies, accelerate investigations and pinpoint the root causes that impact service levels critical to the business.Join this session to learn how to:
- Translate …

Splunk: Using Regex to Simplify Your Data
Splunk is an extremely powerful tool for extracting information from machine data, but machine data is often structured in a way that makes sense to a particular application or process while appearing as a garbled mess to the rest of us. Splunk allows you to cater for this and retrieve meaningful information using regular expressions (regex). You can write your …