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Working With ACLs In ServiceNow

Working With ACLs In ServiceNow

ACLs or Access Control Lists are the process by which ServiceNow provides granular security for its data and can be …
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How ServiceNow's 'Virtual Agent' can assist your organisation: Part 4

How ServiceNow’s ‘Virtual Agent’ can assist your organisation: Part 4

This blog entry is part of a four-part blog series on how ServiceNow’s Virtual Agent can assist your organisation. See …
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How ServiceNow's 'Virtual Agent' can assist your organisation: Part 3

How ServiceNow’s ‘Virtual Agent’ can assist your organisation: Part 3

This blog entry is part of a four-part blog series on how ServiceNow’s Virtual Agent can assist your organisation. Part …
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How ServiceNow's 'Virtual Agent' can assist your organisation: Part 2

How ServiceNow’s ‘Virtual Agent’ can assist your organisation: Part 2

This blog entry is part of a four-part blog series on how ServiceNow’s Virtual Agent can assist your organisation. Part …
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How ServiceNow's 'Virtual Agent' can assist your organisation: Part 1

How ServiceNow’s ‘Virtual Agent’ can assist your organisation: Part 1

This blog entry is part of a four-part blog series on how ServiceNow’s Virtual Agent can assist your organisation. If …
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How Field Service Management can help your customers

How Field Service Management can help your customers

The Challenge Field agents are typically the face of most organisations, yet for many businesses, those resources and their day-to-day …
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How Contract Management Can Help Your Customers

How Contract Management Can Help Your Customers

Contract Management In the ServiceNow platform, contracts contain detailed information such as contract number, start and end dates, active status, …
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healthy on call

Manipulating Service Portal Widgets Without Modifying Them

It’s common for organisations to want something a little bit more than what is on offer by ServiceNow in its …
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Virtual Agent Is Your Friend

Virtual Agent Is Your Friend

Don’t underestimate the importance of user satisfaction If there’s one defining characteristic of the social media revolution it’s “make life …
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automated testing

Introducing the LoadRunner family for 2020

Micro Focus LoadRunner has long been the industry standard and leading solution for performance testing solution with LoadRunner (for On-Premise), …
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on-site support

Using Common Functions in the Service Catalog

ServiceNow’s service portal offers a lot of flexibility for customers wanting to offer complex and sophisticated offerings to their users …
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Finding Exoplanets with Splunk

Finding Exoplanets with Splunk

Splunk is a software platform designed to search, analyze and visualize machine-generated data, making sense of what, to most of …
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