ServiceNow has implemented Governance, Risk and Compliance (GRC) based on the OCEG (Open Compliance & Ethics Group) GRP Capability Model …

Effective ICT departments are increasingly reliant on solid software and hardware asset management, yet the concept can often strike fear …

Gartner has coined another buzz word to describe the next evolution of ITOM solutions. AIOps uses the power of Machine …

JDS has spent a lot of time this month showing how our bespoke synthetic monitoring solution, Active Robot Monitoring with …

The Splunk wizards at JDS are a talented bunch, dedicated to finding solutions—including in unexpected places. So when Sydney-based consultant …