Globally, women in positions of leadership are driving change. As Forbes recently pointed out, “Fewer than 10% of the U.N. member states have female leaders, but this year they are having an outsized influence on world events.” From the recent announcement of New Zealand’s new Prime Minister, Jacinda Ardern, to the election in November of several women—including two transgender women—to key city and state offices in the US, more and more people are realising the power of diversity and representation. As our interviewee argues below, championing diversity in business means that you are reflecting the needs of your customers, who come from all backgrounds. It’s as critical in the workplace as it is in politics, and JDS is committed to creating more opportunities for women who are looking to break into or move up the ladder in IT.


Natalie Nguyen, Support Consultant, Melbourne

Having grown up with a father and several uncles who worked in IT, it’s no surprise that Natalie pursued a career in tech. She graduated with a Bachelor of IT from RMIT and began working in IT support roles. Prior to coming to JDS, she worked in IT support for a large retail company, where she managed the office IT and computer equipment in all of the retail stores.

We asked Natalie about what it’s been like working for JDS for nearly two years, how she arrived at IT as a career choice, and her advice for other young women who are pursuing careers in tech.

A balance of gender, age, ethnicity, and other qualities makes sure that teams are creating solutions that meet the needs of all types of people.

What drew you to IT?

I've grown up with computers my whole life and have always been fascinated by how technology can improve and change our everyday lives.

What drew you to a job at JDS?

I was previously working in an IT support role when I stumbled across the JDS job. Working at an IT consulting company appealed to me as it would provide me with a greater exposure to the way different fields were using technology. And I was right—my role at JDS has given me a much broader experience of how corporate companies use IT, and my knowledge of retail has helped with our customers in that industry.

Have you progressed in your career at JDS? If so, how?

100%. From the very first day, I have been able to complete certifications and training that have made me better at my job. With a deeper understanding of the software we implement everyday, I've been able to progress and be continually challenged. JDS improved my technical knowledge as well as my soft skills, giving me the opportunity to give presentations in front of the company and attending courses such as 'Toastmasters'.

Why do you think it’s important for women to be in IT?

Diversity is a good thing. A balance of gender, age, ethnicity, and other qualities makes sure that teams are creating solutions that meet the needs of all types of people.

Why is JDS a good place to work for women?

JDS's focus on company culture is something that all workplaces should strive for. There is a strong support and training network for all employees and an emphasis on work-life balance.

JDS is passionately committed to maintaining an excellent workplace culture for all of our staff. This includes encouraging work-life balance by offering flexible work arrangements, several annual family and partner-oriented activities, and ongoing support and training to help consultants develop new skills and capabilities.

We are actively recruiting for technical consultant roles in Melbourne and Sydney, and we strongly encourage women to apply for any JDS position that suits their skills and workplace passion. Check out our current job listings and apply through our website.

Our team on the case

 

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