JDS and HP Software announce new customer case study

Today, JDS Australia proudly announced the release of a case study prepared in conjunction with HP Software, CitiPower and Powercor.

CitiPower and Powercor are Australia’s leading electricity distributors owned by Cheung Kong Infrastructure Ltd (CKI) and Power Assets Holdings Ltd. Combined, the group operates the largest electricity distribution network in the state of Victoria, serving over a million customers.

The case study highlights both the IT improvements and the benefits realised by CitiPower and Powercor though implementing HP Quality Center with the assistance of JDS Australia and the value they continue to receive through their ongoing engagement with JDS Support. The acknowledged business benefits include:

• Rolling-out of HP Quality Center across the enterprise to improve uptake of QA processes by 78 per cent and increased application performance quality.
• Leveraging HP Quality Center’s capabilities to support application testing for the Smart Meter project.
• Improving quality processes to enable IT application teams to deliver on service levels.

According to Fiona Hocking, CSA Assurance team leader with Powercor, "Selecting a high performing tool such as HP Quality Center was the first step, but having a skilled group of testing and monitoring consultants behind us makes all the difference. JDS keeps the technology working and we would not have achieved the results without them".