News

healthy on call

5 simple tips for staying healthy on call

Like it or not, 100% availability is the expectation of most customers when accessing web services in 2018. There have ...
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Interview with Symone Soum

Interview with Symone Soum

Last month, the world celebrated International Women’s Day, where hundreds of organisations across the globe came together with commitments to ...
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modern incident response

Improve customer experience with Modern Incident Response

Time is the enemy. This could be said for many things in life, but for businesses that are experiencing a ...
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women in IT

Interview with Josie Janssen

A delicious, laneway breakfast kicked off International Women’s Day (IWD) for the JDS Melbourne team today. IWD 2018 is a ...
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PowerConnect

Visualise and consolidate your data with SAP PowerConnect for Splunk

SAP systems can be complex. If you have multiple servers and operating systems across different data centres and the cloud, ...
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Meet us at the ServiceNow Future of Work tour

Meet us at the ServiceNow Future of Work tour

As a Silver Services Partner with ServiceNow, JDS is proud to be a sponsor of the current ServiceNow Future of ...
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risk management

Key risk management tools for IT managers in 2018

It’s no secret that technology is advancing at a faster rate now than ever before. While technological advances often enable ...
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women in IT

Interview with Jillian Hunter

With IWD exactly one month away, the 2018 theme of #PressForProgress aims to increase awareness for workplaces and individuals on ...
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breaking down silos

Breaking down silos to create an enterprise capability

Traditionally, IT manages services in silos (networks, servers, databases, security, etc), which inevitably leads to an incomplete picture when things ...
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AIOps header

What is AIOps?

Gartner has coined another buzz word to describe the next evolution of ITOM solutions. AIOps uses the power of Machine ...
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ServiceNow Kingston release

Here are the key features of the ServiceNow Kingston release

The ServiceNow Kingston release introduces a number of key features to help customers with process improvement. In addition to process ...
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expert IT support

Five ways your business may benefit from expert IT support

If you already have a stellar in-house technical team, why should you look for expert IT support? There are many ...
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