Why choose JDS?
JDS is a ServiceNow ELITE Sales & Service Partner.
We help our customers to automate and innovate Service Delivery & Operations across all lines of business,
eliminating process backlogs and integration boundaries.
Our pool of technical, solution and sales consultants boast industry-leading expertise across all major product lines.
JDS is one of the most certified practices in the Australian and New Zealand regions.
We Are Implementation Specialists
APM | CSM | Discovery
Event Management | ITOM
CSDM | ITSM | PPM | VRM
HRSD | Service Mapping
Software Asset Management
We Are Passionate About
Accelerated Platform Upgrades
Workflows & Automation
App Development & Performance
OOTB Best Practice
We Are Certified
Customer Service Management (CSM) Pro
Discovery | Event Management | Service Mapping
Human Resources (HRSD) Enterprise & Professional
IT Service Management (ITSM) Professional
Why Choose ServiceNow?
Make an impact
The power to make work, work better
Empower your people
Because experiences matter
Build Your Own Apps
Quickly deliver workflow apps
JDS Capabilities With ServiceNow
JDS offers a low-risk delivery model and a 'safe pair of hands' for any ServiceNow platform upgrade and implementation.
JDS follow ServiceNow Best Practice development and implementation methodologies and closely align our delivery methodology to the ServiceNow Implementation Methodology (SIM) framework.
The ServiceNow platform allows direct integration for software, infrastructure, products and APIs, enabling your business to transfer data from legacy systems into the platform, as well as export data from ServiceNow into the applicable system.
JDS will work with our customers to design and delivery applicationsthat are purpose fit for your business.
In addition, we have a suite of industry-leading applications that have been designed in-house, available for the exclusive use by our customers.
Automation & Enhancement
By leveraging the full power of the ServiceNow platform, JDS can help you get over your incoherent, often outdated legacy systems, applications and manual documentation hassles through intelligent automation.
Accelerated Performance Testing
JDS is ServiceNow's global partner of choice for testing the availability and performance of their platform.
Our innovation application design and highly-skilled team can save your organisation up to 80% on your standard testing timeframes!
Out Of The Box
JDS will drive the reduction of technical debt in your ServiceNow instance, ensuring that out-of-the-box (OOTB) features are being correctly utilised and prioritised wherever appropriate.
This approach not only promotes greater platform functionality, but ensures future upgrades are less complex and subsequently, more cost effective.