Manage IT

To manage IT effectively, many systems and processes are required, from Service Desks to IT Asset Discovery and CMDBs, Run Book Automation and automated CI/CD workflows. JDS implements, runs, and supports IT management solutions, giving you improved flexibility and control over your IT.

Why manage your IT?

Save time

Automation allows you to redirect your resources to more critical business activities

Streamline processes

Cut down on unnecessary steps for both your team and your consumer


Ensure your IT systems work together in the most effective way possible

Dashboard view

Have the information and data you need in one easily digestible format

User experience

Deliver a high-quality end-user experience to keep your customers coming back

IT management from JDS

IT Service Management (ITSM)

ITSM refers to the policies and activities that plan, design, deliver, operate, and control the IT services offered to both internal and external customers. Ensure governance of IT operations with ITSM support from JDS, allowing organisations to transform from reactive fire-fighters to proactive business enablers.

Dashboard Technology

JDash, available exclusively from JDS, meets customers' unique dashboarding requirements. Data can be presented in a way that makes sense for your business, and is easily understood by senior management.

Operations Automation

By successfully adopting IT operations automation and orchestration, JDS helps organisations automate tasks to replace mundane and routine operations such as provisioning, configuration, patching, and IT compliance across heterogeneous physical, and virtual servers, networks, databases, and middleware elements.

Service Virtualisation

Enable your application teams to easily create virtual services that can replace targeted services in a composite application or multi-step business process. By accurately simulating the behaviour of the actual component, JDS can help your developers and testers begin performing functional or performance testing right away, in parallel.


DevOps is all about people, process, and technology, and applying principles and methods to drive better collaboration between your software delivery and IT operations teams. JDS leverages our high level of relationships and technical certifications with a variety of DevOps technology vendors.

IT Business Management (ITBM)

ITIL is a set of practices formulated to ensure there is a consistent, repeatable, reliable quality of ICT support available to large organisations. IT business management support from JDS ensures ITIL best practices are in place, without the burden of unnecessary bureaucracy.

Why choose JDS?

At JDS, our purpose is to ensure your IT systems work wherever, however, and whenever they are needed. Our expert consultants will help you identify current or potential business issues, and then develop customised solutions to suit you.

JDS is different from other providers in the market. We offer 24/7 monitoring capabilities and support throughout the entire application lifecycle and help you with the processes and tools required to effectively manage all facets of IT.

We are passionate about what we do, working seamlessly with you to ensure you are getting the best possible performance from your environment.

Management success stories