Active Robot Monitoring with Splunk

Use Splunk to automate baseline tests, and empower your business to actively monitor key transactions no matter the size or scope of your environment. Be aware of potential issues impacting end users in real time, and gain the ability to address them proactively. Minimise the effect of down-time on your customers and reduce risk, through a made-to-measure active monitoring solution with JDS.


Ever-increasing user expectations mean that the comparative luxury of reactive application monitoring is no longer something businesses can afford. Today’s customers need solutions that ‘just work’, with potential issues fixed before end users raise them. It is essential to monitor applications in real time, and to fix issues before they can have a detrimental effect on your business.  

Historically, application performance issues were reported by end users—the most expensive way for a business to learn about a problem. This drives up operational costs, involving lengthy meetings, potentially complex trouble-shooting, and a delayed start to repair. Ultimately, this leads to reduced productivity, unhappy end users, and customers driven to seek out your competitors.

Active, or ‘synthetic’, monitoring overcomes these problems by employing scripts that emulate the steps taken by real users engaged with your business services, automatically and according to your preferred schedule. Immediate reporting means you have instantaneous visibility over what systems are causing issues and where.

It provides you with consistent and predictable measurement of real-time performance and availability, without having to rely on feedback from users.

 

Introducing Splunk Active Robot Monitoring

Splunk Active Monitoring is a capability developed by JDS that enables synthetic performance monitoring for websites, mobile, cloud-based, on-premise and SaaS apps. It provides IT staff and managers a global view of what’s happening in your environment, as it’s happening. Use the customisable results dashboard to easily consume performance data, and drill down to isolate issues by location or transaction layer.

Does your organisation have an existing on-premise or cloud deployment of Splunk?

Leverage its capabilities to get the best from your environment.  

Not yet using Splunk?  

JDS will provide you with independent advice and assist with licensing and deployment, training, and support.

Active monitoring

Leverage Splunk Points of Presence (PoPs) to simulate user sessions, so that you can ensure application availability and performance. Have visibility over operations anywhere in the world, in or outside of your firewall—anywhere your Splunk PoPs are located.

Fast setup, easy interface

Create robust, browser-based monitoring scripts for distribution across multiple environments, using Splunk’s built-in features only—there’s no need to download or deploy further applications.

Predictive analytics

Use historical performance data to predict future issues, and set dynamic thresholds to keep an eye on performance. Forget taking manual measurements against KPIs for Service Level Agreements: automatic alerts can notify you the moment you deviate from expectations.

 

Utilise the power of Splunk

One fast point of reference

View all your performance data in a single location, and drill down on areas of interest to gain deeper insight. Combine your current situation with historical data, and identify trends and scope for performance gain.

Compare locations
Are slowdowns and outages happening at a particular location, or at a particular time? View application availability and performance status over different locations, sort geographical data by issue severity, and establish how user experience could be affected by their physical location.
Track transactions
See which transactions are problematic, and in what locations. Isolate transaction layer response times to learn where time is being spent, whether at client, network, or server level. Keep your third-party services in check, and ensure your application is performing at the top of its game.
Pinpoint causes
Evaluate the root causes for performance issues. Leverage JDS’ Splunk solution to pinpoint problems at a granular level, see how historical code changes have affected user experience, and check for hardware overload.
Failure and alert logs

Easily view logs relating to application status changes, and ensure the continuing health of your application.

Spotlight on errors

See exactly what errors users are seeing: should an unexpected result be received, full screen-shots of the problem allow for faster diagnosis and better communication to users.

Why choose JDS?

At JDS, our purpose is to ensure your IT systems work wherever, however, and whenever they are needed. Our expert consultants will help you identify current or potential business issues, and then develop customised solutions to suit you.

JDS is different from other providers in the market. We offer 24/7 monitoring capabilities and support throughout the entire application lifecycle. We give your IT Operations team visibility into the health of your IT systems, enabling them to identify and resolve issues quickly.

We are passionate about what we do, working seamlessly with you to ensure you are getting the best possible performance from your environment.