Tech Tips

Splunk is a software platform designed to search, analyze and visualize machine-generated data, making sense of what, to most of ...
Read More

When working on ServiceNow portal widgets, etc, it can be useful to write out information to the browser’s console log ...
Read More

ServiceNow uses a special type of super flexible variable to store information in what appears like a single field, but ...
Read More

ServiceNow uses the MySQL database to manage its information, so whenever users are looking at a list of records they’re ...
Read More

Why automate? ServiceNow provides two releases a year, delivering new features to consistently support best practice processes. ServiceNow has flagged ...
Read More

Splunk .conf18 – Splunk Next: 10 Innovations As part of .conf18 and in the balmy Florida weather surrounded by theme ...
Read More

Splunk’s annual conference took place in Orlando, Florida this year, and JDS was there to soak up sun and the ...
Read More

ServiceNow’s Service Portal allows businesses to interact with their users/customers with a catalog of various items, giving users easy access ...
Read More

New technology terms are constantly being coined. One of our lead consultants answers the question: Is DevPerfOps a thing? Hopefully ...
Read More

At its core, PagerDuty is an incident management platform targeted at people in IT Operations. However, it can be extended ...
Read More

Often in IT projects, the last item to be considered is a performance test. This is a mistake! Poor performance ...
Read More

Millions of IT professionals use JIRA, Confluence, and Bitbucket daily as the backbone of their software lifecycle. These tools are ...
Read More