In the sophisticated landscape of today’s IT environments, the journey from telemetry data to business information demonstrates the complexity involved in achieving full-stack observability. Businesses in the throes of digital transformation have found the intricacy of their IT infrastructure compounding. Incorporating modern technologies such as cloud-based systems, microservices, containers, and serverless architectures, along with DevOps and Site Reliability Engineering (SRE) practices, is changing the shape of our technological future.
Observability surpasses traditional monitoring by providing a more comprehensive understanding of ‘why and how‘ an issue occurred. This holistic approach integrates telemetry data—logs, events, metrics, and traces—and presents it on a unified dashboard, unveiling hidden issues and promoting a profound understanding of their root causes. The concept of “observability” offers a departure from traditional IT performance management, providing a comprehensive view of system performance. By combining telemetry data into a unified dashboard, observability allows for an all-inclusive approach to managing cost, resource allocation, and customer experience, addressing the challenges of fragmented data management.
Why is “observability” gaining momentum?
Statistics indicate a significant shift towards multi-cloud usage. This, along with the growing expectation for superior digital experiences, has put enormous strain on IT teams. The challenge lies in delivering innovative features and services at breakneck speeds, while ensuring the seamless operation of existing systems.
JDS sees a lot of over-provisioned cloud-based platforms, as was typical with on-premise configurations. Historically, the main driver for over-provisioning was to cater for spikes, however modern cloud platforms can handle variations in load a lot more effectively. The trick to optimising cloud platforms is to measure and monitor usage. New Relic is a highly efficient tool to help you get the most from your cloud investment.
Conventional IT performance management strategies have hit their peak, instigating the transition towards “observability”. In New Relic’s 2022 Observability Forecast Report, 75% of the 1,614 global respondents confirmed their top-level management’s endorsement of observability technologies. Furthermore, a robust 78% consider observability to be crucial in realising significant business objectives.
One major factor driving the observability market is the availability of new standards and technologies like Open Telemetry (Otel) and extended Berkeley Packet Filter (eBPF). Even with the increase in funding and new technology, data growth is still the main driver behind the explosion of the observability market in recent years. Data is expected to grow at a 35% CAGR through 2025.
The New Relic FSO platform offers observability solutions that harness the power of cloud and AI technologies, providing comprehensive functionalities such as telemetry data collection, analysis, visualisation, anomaly detection, and alerts. For those inclined towards open-source observability tools, options such as Prometheus, Grafana, Zabbix, and Jaeger are available.
Why is full-stack observability so important?
Observability isn’t just pivotal for developers, engineers, and IT teams; it’s also crucial for improving customer experience. Real-time monitoring and issue detection are vital for businesses to prevent downtime and ensure optimal performance, avoiding negative impacts on revenue and customer sentiment.
Data-driven decision-making becomes feasible through the vast amount of insight delivered from full stack observability. Organisations can analyse performance metrics, error rates and user behaviour patterns to make informed decisions that improve their products, services, and infrastructure. Additionally, full stack observability can play a crucial role in security monitoring and compliance adherence, with the ability to detect threats and vulnerabilities while meeting regulatory requirements.
In conclusion, as the digital panorama continues to evolve, the concept of observability has emerged as a key tool in the arsenal of modern businesses. By bridging the technological chasm, it enables a unified, bird’s-eye view of telemetry and business data across disparate teams, thereby amplifying operational efficiency and enriching the digital user experience.
As we tread deeper into the realm of artificial intelligence, the significance of AI-powered operations (AIOps) is becoming increasingly apparent. This surge in importance is exemplified by the proliferation of observability services now facilitating AIOps environments. Overall, full stack observability empowers businesses to deliver reliable services, remain agile, and drive competitiveness in the dynamic digital realm.