Taking the ServiceNow User Experience from OK to Outstanding (Part 1)
With more and more time spent online, our expectations for a slick and intuitive experience have increased. This has extended …
Integrating Splunk ITSI and Observability Cloud for Unified Insights
The Splunk Observability Cloud suite (O11y) delivers powerful real-time infrastructure and application monitoring capabilities, while Splunk IT Service Intelligence (ITSI) …
Anatomy of a New Relic FSO Dashboard
Full stack observability (FSO) is of paramount importance in today’s digital landscape due to the complexity of applications and infrastructure …
The Power of FSO with New Relic
In the sophisticated landscape of today’s IT environments, the journey from telemetry data to business information demonstrates the complexity involved …
Our favourite announcements from Splunk .conf23
Following an incredible week in Vegas for Splunk .conf23, the JDS team is excited to see all the new and …
One Platform. Full Stack. In Context
JDS has a proud history of working with industry-leading tools and ensuring they provide value for your business. We are …
Part Three: ServiceNow Hyperautomation – Process Mining
ServiceNow, a leading platform for process mining and automation, recently launched its Utah release with several new features and enhancements, …
Benefits of migrating to Atlassian Cloud now
There has never been a better time to execute a migration to Atlassian Cloud. Recent announcements at Atlassian’s Team23 conference …
Part Two: ServiceNow Hyperautomation – Proactive Automation Resilience
What is Automation Resilience? In today’s fast-paced digital landscape, automation is becoming increasingly vital for businesses. However, as with any …
Four Exciting Takeaways from Cisco Live 2023
2023 is off to an exciting start for JDS, as Australia’s leading Cisco Full Stack Observability partner. There were a …
Atlassian Cloud Migration: The Clock Is Ticking
End of Server Sales and Support In late 2020, Atlassian announced their end-of-life roadmap for Server edition sales and support …
Part One: ServiceNow Hyperautomation – Process Optimisation
Improvement Initiatives As businesses grow, IT processes become increasingly complex and difficult to manage. This is where Process Optimisation comes …
