Integrating Splunk ITSI and Observability Cloud for Unified Insights

The Splunk Observability Cloud suite (O11y) delivers powerful real-time infrastructure and application monitoring capabilities, while Splunk IT Service Intelligence (ITSI) enables holistic and fully customisable service modelling and impact analysis. When these two technologies are integrated, they effortlessly bridge the gap between tracking infrastructure performance and the overall well-being of your business service. Making Splunk Core Aware of O11y A …

Anatomy of a New Relic FSO Dashboard

Full stack observability (FSO) is of paramount importance in today’s digital landscape due to the complexity of applications and infrastructure. Modern business systems can involve distributed architectures, microservices, and containers, necessitating a holistic view to properly understand how all components interact. The rise of cloud-native environments and DevOps practices also underscores the need for full stack observability to support resource …

The Power of FSO with New Relic

In the sophisticated landscape of today’s IT environments, the journey from telemetry data to business information demonstrates the complexity involved in achieving full-stack observability. Businesses in the throes of digital transformation have found the intricacy of their IT infrastructure compounding. Incorporating modern technologies such as cloud-based systems, microservices, containers, and serverless architectures, along with DevOps and Site Reliability Engineering (SRE) …

Our favourite announcements from Splunk .conf23

Following an incredible week in Vegas for Splunk .conf23, the JDS team is excited to see all the new and upcoming features for the Splunk platform including AI, Observability, Security and IoT. Here is a recap of some of our favourite announcements from Splunk .conf23: Splunk Enterprise 9.1 A new Splunk version was released a week prior to Splunk .conf23, …

One Platform. Full Stack. In Context

JDS has a proud history of working with industry-leading tools and ensuring they provide value for your business. We are excited to share that one of our major partners, Cisco, has announced their much-anticipated Full-Stack Observability (FSO) Platform at CiscoLive Las Vegas this month. We have been looking forward to the launch of the FSO platform which will help us …

Part Three: ServiceNow Hyperautomation – Process Mining

ServiceNow, a leading platform for process mining and automation, recently launched its Utah release with several new features and enhancements, including multidimensional mining. Part Three of this blog series will explore how you can analyse and improve your IT service management (ITSM) workflows using process mining and automation. What is Process Mining? Process mining is a technique that applies data …

Benefits of migrating to Atlassian Cloud now

There has never been a better time to execute a migration to Atlassian Cloud.  Recent announcements at Atlassian’s Team23 conference included new products (Jira Product Discovery, Beacon), new features (Atlassian Intelligence (AI), Slack/Teams integration, Digital agents), and impressive improvements (Data residency location choice, Portal customization, Workflow and toolchain templates), demonstrating the vast range of opportunities and useful features/products that Atlassian’s …

Part Two: ServiceNow Hyperautomation – Proactive Automation Resilience

What is Automation Resilience? In today’s fast-paced digital landscape, automation is becoming increasingly vital for businesses. However, as with any technology, it’s important to be prepared for unexpected disruptions and failures. This is where automation resilience comes in. Automation resilience is the ability of an organisation’s automation solutions to withstand unexpected interruptions and recover quickly from failures. Without automation resilience, …

Four Exciting Takeaways from Cisco Live 2023

2023 is off to an exciting start for JDS, as Australia’s leading Cisco Full Stack Observability partner. There were a host of new product features and announcements which came out of Cisco Live in Amsterdam last month, all focused on fast and secure customer experiences with data-driven insights and action.  Here are four exciting takeaways from the event that we’re …

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