Case Studies

Since opening our doors in 2003, JDS has worked with nine of Australia's ten largest businesses across a range of industries. We understand that issues affect industries in different ways, and customise our approach to suit. Learn about our expertise in your area and the ways in which we can help you and your business.

Recent case studies

Stories from your industry

on-site support

Case Study: Large Australian companies benefit from on-site support

It’s no secret that a complex IT project can take years to complete. Digitally transforming a large organisation usually necessitates ...
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JDS partners with PagerDuty on William Hill digital transformation

JDS partners with PagerDuty on William Hill digital transformation

JDS Australia is excited to announce its new technology partnership with PagerDuty, a leading provider of digital operations management. JDS ...
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Case Study: ServiceNow Agile application development for Tabcorp

Case Study: ServiceNow Agile application development for Tabcorp

ServiceNow's Time and Attendance application streamlines many of Tabcorp's processes when it comes to managing employees' schedules and time recording, ...
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ServiceNow performance testing

The benefits of performance testing ServiceNow

If your organisation relies on ServiceNow, it is critical to ensure that your instance performs to avoid interruption to your ...
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electronic signature

Implementing an electronic signature in ALM

When it comes to quality assurance, consumers have come to expect and demand a high standard from manufacturers. Quality failures ...
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Active Robot Monitoring

Using Splunk and Active Robot Monitoring to resolve website issues

Recently, one of JDS’ clients reached out for assistance, as they were experiencing inconsistent website performance. They had just moved ...
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Case Study: Australian Red Cross Blood Service enhances critical application performance

Case Study: Australian Red Cross Blood Service enhances critical application performance

Combining Application Lifecycle Management best practices and Application Performance Management to support delivery of vital blood products to the Australian ...
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Case Study: Flash Group optimises performance of the Global Corporate Challenge Website

Case Study: Flash Group optimises performance of the Global Corporate Challenge Website

HP LoadRunner ensures performance and availability of Global Corporate Challenge’s website HP LoadRunner software takes the guesswork out of the ...
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Bendigo Bank Headquarters

Case Study: Bendigo Bank delivers a higher quality customer experience with HP

A quality and performance assurance process optimises the next-generation CRM system at Bendigo Bank. HP has helped Bendigo Bank set ...
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Case Study: Superpartners optimises IT operations with HP and JDS

Case Study: Superpartners optimises IT operations with HP and JDS

One of Australia’s largest superannuation administrators, Superpartners, uses HP Business Availability Center to try and optimise the availability, performance and ...
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Case Study: RMIT implementation of LoadRunner

Case Study: RMIT implementation of LoadRunner

RMIT University used an HP LoadRunner implementation to drive student satisfaction, through fast access to results. We have a good ...
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JDS is now a CAUDIT Splunk Provider

JDS is now a CAUDIT Splunk Provider

Splunk Enterprise provides universities with a fast, easy and resilient way to collect, analyse and secure the streams of machine ...
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CAUDIT Analysis Part 3: Learning Analytics

CAUDIT Analysis Part 3: Learning Analytics

CAUDIT Analysis Part 3 View Part 1 Here View Part 2 Here Since 2006, the Council of Australian University Directors ...
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CAUDIT Analysis Part 2: Educational Technology

CAUDIT Analysis Part 2: Educational Technology

CAUDIT Analysis Part 2 View Part 1 Here View Part 3 Here Since 2006, the Council of Australian University Directors ...
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CAUDIT Analysis Part 1: Student Success Technologies

CAUDIT Analysis Part 1: Student Success Technologies

CAUDIT Analysis Part 1 View Part 2 Here View Part 3 Here Since 2006, the Council of Australian University Directors ...
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Citrix and web client engagement on an Enterprise system

Citrix and web client engagement on an Enterprise system

JDS was engaged by a leading superannuation firm to conduct performance testing of their enterprise applications migrating to a new ...
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JDS and HP Software announce new customer case study

JDS and HP Software announce new customer case study

Today, JDS Australia proudly announced the release of a case study prepared in conjunction with HP Software, CitiPower and Powercor ...
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Case Study: Australian Red Cross Blood Service

Case Study: Australian Red Cross Blood Service

JDS Australia today announced the release of case study prepared in conjunction HP Software and Australian Red Cross Blood Service ...
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Case Study: CitiPower and Powercor use JDS for support

Case Study: CitiPower and Powercor use JDS for support

A Case Study on how CitiPower and Powercor leverage JDS and HP Software to deliver quality applications across the Group ...
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Case Study: Performance testing at RMIT

Case Study: Performance testing at RMIT

JDS Australia’s work at RMIT, performance testing the MyResults (student results) website, has been written up by HP as a ...
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