Picture this: you’ve had ServiceNow in your organisation for a couple of years, and you’re starting to notice the number …
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ServiceNow has implemented Governance, Risk and Compliance (GRC) based on the OCEG (Open Compliance & Ethics Group) GRP Capability Model …
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Effective ICT departments are increasingly reliant on solid software and hardware asset management, yet the concept can often strike fear …
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SAP systems can be complex. If you have multiple servers and operating systems across different data centres and the cloud, …
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Traditionally, IT manages services in silos (networks, servers, databases, security, etc), which inevitably leads to an incomplete picture when things …
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Gartner has coined another buzz word to describe the next evolution of ITOM solutions. AIOps uses the power of Machine …
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If you already have a stellar in-house technical team, why should you look for expert IT support? There are many …
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JDS has spent a lot of time this month showing how our bespoke synthetic monitoring solution, Active Robot Monitoring with …
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Synthetic monitoring simulates business transactions against production applications at set intervals, providing consistent, predictable measurements used to understand application performance …
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First things first… What is performance testing? Performance testing ensures your platform and custom code perform under expected production loads …
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Cars cost a lot of money, and when a driver gets behind the wheel, they want to know that every …
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The Splunk wizards at JDS are a talented bunch, dedicated to finding solutions—including in unexpected places. So when Sydney-based consultant …
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