ServiceNow Archiving

Picture this: you’ve had ServiceNow in your organisation for a couple of years, and you’re starting to notice the number …
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Governance, Risk & Compliance

ServiceNow has implemented Governance, Risk and Compliance (GRC) based on the OCEG (Open Compliance & Ethics Group) GRP Capability Model …
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Asset Management in ServiceNow

Effective ICT departments are increasingly reliant on solid software and hardware asset management, yet the concept can often strike fear …
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PowerConnect

Visualise and consolidate your data with SAP PowerConnect for Splunk

SAP systems can be complex. If you have multiple servers and operating systems across different data centres and the cloud, …
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breaking down silos

Breaking down silos to create an enterprise capability

Traditionally, IT manages services in silos (networks, servers, databases, security, etc), which inevitably leads to an incomplete picture when things …
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AIOps header

What is AIOps?

Gartner has coined another buzz word to describe the next evolution of ITOM solutions. AIOps uses the power of Machine …
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expert IT support

Five ways your business may benefit from expert IT support

If you already have a stellar in-house technical team, why should you look for expert IT support? There are many …
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benefits of JDS active robot monitoring

Top 7 benefits of JDS Active Robot Monitoring

JDS has spent a lot of time this month showing how our bespoke synthetic monitoring solution, Active Robot Monitoring with …
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real-user and synthetic monitoring

Why businesses should do real-user and synthetic monitoring

Synthetic monitoring simulates business transactions against production applications at set intervals, providing consistent, predictable measurements used to understand application performance …
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ServiceNow performance testing

The benefits of performance testing ServiceNow

First things first… What is performance testing? Performance testing ensures your platform and custom code perform under expected production loads …
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Your organisation deserves a good dashboard (and here’s why)

Cars cost a lot of money, and when a driver gets behind the wheel, they want to know that every …
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The Splunk Gardener

The Splunk wizards at JDS are a talented bunch, dedicated to finding solutions—including in unexpected places. So when Sydney-based consultant …
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